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Rochester General Hospital relies on Ipswitch to manage electronic billing

Here’s a great write-up of how Rochester General Hospital is using Ipswitch’s MOVEit solution to manage over 400,000 electronic billing transfers per year to dozens of payer systems.

Quick background on the business need:  Rochester General Hospital needs to exchange patient records, insurance claims, and billing information from their electronic medical record (EMR) and accounting systems with many health providers and insurance companies.

Security and compliance are critically important:  Not only do the transfers need to be reliable to facilitate timely payments, but they also needed to be highly secure and auditable to protect patient privacy and ensure compliance with HIPAA and HITECH.

Ipswitch eliminated complexity and created efficiencies:

“We needed to consolidate on a standard way to transfer files to many different payer systems…. MOVEit consolidated a number of batch files and legacy tools into a single, secure and easy to use file transfer solution,” says Dylan Taft, Systems Engineer at RGH.

“In the event of an audit, MOVEit allows us to provide chain-of-custody and non-repudiation with just a few clicks.  Without MOVEit, we wouldn’t have this visibility.”

If we didn’t have MOVEit, we would have to hire one or two additional people just to review the log files every day – not to mention lost files, information arriving late, and frustrated doctors and payers.”

Do you have a great Ipswitch story of your own to tell?  Email us at mystories@ipswitch.com…. We can’t wait to hear all about it!

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More Stories By Hugh Garber

Hugh Garber is the Senior Product Marketing Manager at Ipswitch, responsible for leading the product marketing, segmentation, and messaging efforts for the company’s secure and managed file transfer solutions. He is also an avid Ipswitch blogger, conveying his views with humor and a sharp edge. With two decades of experience crafting messaging, launching products and enabling sales teams, Hugh brings a wide range of knowledge and creativity to the Ipswitch File Transfer team.

Prior to Ipswitch File Transfer, Hugh held product management, marketing and consulting positions in the retail, telecommunications and Internet services industries. Hugh received his BBA from the University of Massachusetts, and his MBA from Emory University.

In Hugh’s spare time he loves to spend time with his wife and two sons. When he’s not reading Dr. Seuss books and building train tracks with his boys, you can find him either devouring chocolate peanut butter ice cream, experiencing frustration on the golf course, or pretending to know how to use his power tools.